Salesforce managed services vs. hiring a Salesforce admin
When one in-house administrator is enough, when a managed services team is the better fit, and how many companies combine the two.
Read the full post →What a Salesforce consulting partner does
A Salesforce consulting partner plans, builds and improves your Salesforce org so it fits how your business actually works. That means choosing the right clouds, designing the data model, configuring automation, connecting Salesforce to your ERP and other systems, moving your data in, training your team and supporting the org after launch. Good partners also tell you what not to build.
- Since 2017Salesforce Consulting Partner, 9 years
- 150Salesforce certifications on the team
- 5 / 5Average rating on the Salesforce AppExchange
- 34Published client case studies
Services
Salesforce consulting services, start to run.
Whether you are buying Salesforce for the first time or trying to get value from an org you already have.
Salesforce Implementation
New Salesforce orgs and new clouds, scoped around how your team actually sells and serves. Discovery, data model, automation, integrations, training and launch.
Explore salesforce implementation →Managed Services & Administration
An onshore team of admins, developers and architects on call, instead of a single in-house admin. Enhancements, user support, releases and ongoing cleanup.
Explore managed services & administration →Salesforce Optimization
For orgs that work but underperform: low adoption, unreliable dashboards, automation nobody trusts. We simplify, fix the data and rebuild reporting.
Explore salesforce optimization →Salesforce Integration
Salesforce connected to your ERP, billing, marketing and support systems through MuleSoft, Workato or custom APIs, with one system of record per field.
Explore salesforce integration →Salesforce Migration
Moves from HubSpot, Dynamics, spreadsheets or a legacy CRM, and Classic to Lightning. Data mapping, deduplication and cutover without losing history.
Explore salesforce migration →Custom Development
Apex, Lightning Web Components and custom objects when configuration runs out, built so your next admin can maintain them.
Explore custom development →Health Check & Audit
A structured review of security, data quality, automation, technical debt and adoption, with a prioritized fix list.
Explore health check & audit →Implementation Rescue
Stalled or failed projects, including ones another partner started. We assess what can be kept, stabilize it and finish the job.
Explore implementation rescue → Products & Clouds
The Salesforce platforms we implement.
Salesforce Sales Cloud
The CRM where sales pipeline lives, when it is built right.
Salesforce Service Cloud
The operating system for modern customer service, case, knowledge, voice, and AI agent assist together.
Salesforce Marketing Cloud
Cross-channel marketing, email, mobile, journey, and data-cloud-powered personalization at scale.
Salesforce Revenue Cloud / CPQ
Configure-price-quote, billing, subscription management, and quote-to-cash on Salesforce.
Salesforce Data Cloud
Unify customer data into a real-time profile that powers segmentation, analytics, and AI.
Salesforce Experience Cloud
Customer, partner, and employee portals built on Salesforce.
Salesforce Financial Services Cloud
Industry CRM for wealth management, banking, insurance, and lending, built for compliance from the start.
Salesforce Agentforce
AI agents that handle real work inside Sales Cloud, Service Cloud, and Marketing Cloud.
Agentforce for ITSM
AI-powered IT service management on Salesforce, deflect tickets and resolve issues faster.
Claudeforce
Salesforce data and governed actions, inside Claude.
MuleSoft
Enterprise API platform, for connecting Salesforce, ERP, data warehouses, and the rest of your stack.
Tableau
Executive analytics, embedded dashboards, and CRM Analytics built on Tableau.
Salesforce Field Service
Scheduling, dispatch, mobile work orders and parts for teams that work on site.
Salesforce AI
Agentforce, on data you can trust.
Agentforce agents are only as good as the records and processes behind them. Our Agentforce Center of Excellence, launched in March 2026, starts with data readiness and governance, then builds agents with evaluation in place from day one.
Industries
Salesforce for your industry.
Industries where we have published Salesforce work. See all industries →
How We Work
One onshore team, from discovery to support.
- DiscoverWorkshops with the people who use the system, a review of your current org and data, and a written scope.
- DesignData model, security, automation and integration design, agreed before anything is built.
- BuildConfiguration first, custom code only where it earns its keep, tested against real scenarios.
- LaunchData migration, role-based training and hands-on support through go-live.
- OptimizeAdoption tracking, fixes and new releases, or an ongoing managed services plan.
Manufacturing
A building-products manufacturer grew new accounts 203% after replacing mailed-in paper forms with Salesforce
203% · Growth in new accounts Financial Compliance (RegTech)A PE-backed compliance-software company migrated from HubSpot to Salesforce in 4-6 weeks
4-6 wks · HubSpot→Salesforce migration Industrial ServicesAn industrial-services firm rescued a failed $100K Field Service build and cut licensing for 75-100 field workers
75-100 · Workers tracked license-free BiotechnologyA biotech startup cut support time 30% with Service Cloud AI agents and MuleSoft integration
30% · Support time saved CybersecurityA cybersecurity company unified sales and support on Salesforce and migrated 2,300 accounts in 6-8 weeks
2,300 · Accounts migrated Financial Services — PaymentsA payments ISO replaced two legacy systems with a Sales, Service, and Experience Cloud platform for 60+ agents
60+ · Agents on self-service portal Where We Work
Headquartered in St. Louis, working nationwide.
Our office is in downtown St. Louis, Missouri. Our consultants are U.S.-based and work with clients across the country, remotely by default and on-site for workshops, go-lives and training.
New YorkLos AngelesChicagoDallas–Fort WorthHoustonWashington, DCMiamiAtlantaPhiladelphiaSan Francisco Bay AreaBostonSeattlePhoenixDetroitMinneapolis–St. PaulSan DiegoDenverTampa BayCharlotteBaltimoreAustinSt. LouisPittsburghNashvilleKansas City All locations →
Featured Insight
Salesforce guides from our team.
Written by the consultants delivering the work.
Managed Services
FAQ
Salesforce consulting questions.
What does a Salesforce consultant do?
A Salesforce consultant designs, builds and improves your Salesforce org so it matches how your business sells, serves and reports. That covers scoping and data modeling, configuration and automation, integrations with your other systems, data migration, training and ongoing support. A consulting partner also advises on which Salesforce products you actually need and which you can skip.
What is the difference between a Salesforce consulting partner and a freelancer?
A freelancer is one person with one set of skills. A consulting partner brings a team (admins, developers, architects and integration specialists) and stays accountable if someone leaves. Abstrakt has been a Salesforce Consulting Partner since 2017, and our team holds 150 Salesforce certifications.
How long does a Salesforce implementation take?
It depends on scope, data and integrations. Some examples from our own work: a HubSpot to Salesforce migration for a compliance-software company took 4–6 weeks; a cybersecurity company moved 2,300 accounts onto Sales and Service Cloud in 6–8 weeks; a Salesforce health check and cleanup for a technology-services firm took a 20-hour Jumpstart. Multi-cloud programs with ERP integration run longer.
How much does Salesforce consulting cost?
Cost follows scope: the number of clouds, users and integrations, and how much data has to move. Project work is priced after a discovery call, once the scope is clear. Ongoing managed services are priced separately from project work.
Do you only work with companies in St. Louis?
No. Abstrakt is headquartered in St. Louis, Missouri, and works with companies across the United States. Our consultants are onshore and work remotely by default, and we travel on-site for workshops, go-lives and training when that helps.
Which Salesforce products do you work with?
Sales Cloud, Service Cloud (including Field Service), Marketing Cloud and Account Engagement, Revenue Cloud and CPQ, Data Cloud, Experience Cloud, Financial Services Cloud, Agentforce, MuleSoft and Tableau / CRM Analytics.
Can you take over or fix a Salesforce project another partner started?
Yes. Rescue work is a regular part of our practice. We start by assessing what can be kept, then stabilize and finish it. One example: an industrial-services firm had paid a previous partner over $100,000 for a Field Service build it could not use; we rebuilt it and cut licensing for 75–100 field workers.
Do you implement Agentforce and Salesforce AI?
Yes. In March 2026 we launched an Agentforce Center of Excellence that brings our production Agentforce and Claude work into one delivery framework with evaluation and governance. Most AI projects succeed or fail on data readiness, so we usually start there.
Have a Salesforce project in mind?
Tell us where you are: buying, implementing, fixing or scaling. We will set up a call with a Salesforce consultant.
Talk to a Salesforce consultant →